Return Policy

At Bin Azeez Fragrances, customer satisfaction is our priority. If you are not fully satisfied with your purchase, you may return it under the following conditions:

1. One-Time Usage Policy: You may try the fragrance once. If you don’t like it, you can return it.

2. Return Window: Returns must be initiated within one day of receiving the product. Late returns will not be accepted.

3. Condition of Return: The product must be returned in its original packaging without any damage.

4. Product Condition Upon Delivery: If the product is delivered without any issues such as damage, cracks, pump malfunction, or leakage, we will not accept returns for such issues later. Please check the product at the time of receiving your order.

5. Return Process: To initiate a return, contact our customer service team with your order details.

6. Refund or Exchange: Once we receive the returned item, we will process your refund or exchange as per your preference.

For any queries, feel free to reach out to our support team. Your satisfaction is important to us!